Job Postings

Under the direction of the Arkiv General Manager, the Ecommerce Order Management Specialist is responsible for managing customer order activity through the order fulfillment process, responding to customer inquiries by researching order and shipment status, advocating for customer requests and pain point resolutions, and strengthening brand growth by providing professional, quick, and thorough customer service. Attention to detail, excellent verbal and written communication skills, and independent problem solving are required. If interested, please apply with a resume. Please note this position is in our Franklin, TN office, but training will be done remotely in accordance with the company’s COVID-19 procedures.

The Social Media & Marketing Coordinator will collaborate with our marketing team to create and execute company-wide marketing strategies, promotional partnerships and digital marketing campaigns across all managed platforms. This role will curate and optimize social media editorial strategy, manage content design, and lead analytics reporting efforts. If interested, please apply with a resume. Please note this position is in our Franklin, TN office, but training will be done remotely in accordance with the company’s COVID-19 procedures.

The Inclusivity and Outreach Marketing Manager is a key role in helping Naxos of America reach a broader and more inclusive audience, including demographics that have been historically underrepresented within the classical music community. The Outreach and Inclusivity Marketing Manager will develop and grow partnerships with organizations working in this space and create content and programming that actively combats biases, connects to a broader range of backgrounds, and works towards larger cultural change. Please note this position is in our Franklin, TN office, but training will be done remotely in accordance with the company’s COVID-19 procedures.

Ecommerce Production Associate (Musicologist)

Under the direction of the Arkiv General Manager, the Ecommerce Production Associate (Musicologist) will be responsible for publishing classical and jazz albums on one of the leading classical and jazz music eCommerce websites. The ideal candidate is someone with working knowledge of classical and jazz music as well as an interest in ecommerce marketing and merchandising. This role will work closely with several teams including: label managers, inventory and purchasing, IT, and marketing. If interested, please apply with a resume. Please note this position is in our Franklin, TN office, but training will be done remotely in accordance with the company’s COVID-19 procedures.